HIPAA NOTICE OF PRIVACY PRACTICES
1ST PLACE CARE LLC
Effective Date: April 1, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Responsibilities
1st Place Care LLC (“we,” “our,” or “us”) is required by law to:
Maintain the privacy and security of your protected health information (“PHI”);
Provide you with this Notice of Privacy Practices describing our legal duties and privacy practices; and
Follow the terms of this Notice currently in effect.
Protected Health Information (“PHI”) is information that identifies you and relates to your physical or mental health condition, the health care services provided to you, or payment for those services.
How We May Use and Disclose Your Health Information
For treatment, payment, and health care operations, and as otherwise permitted by law.
Treatment
We may use and share your PHI to provide, coordinate, or manage your care.
Example: Sharing information with nurses, attendants, physicians, therapists, pharmacies, or other providers involved in your care.
Payment
We may use and share your PHI to bill and collect payment for services provided to you.
Example: Submitting claims to Medicaid, managed care organizations, insurance plans, or other payers.
Health Care Operations
We may use and share your PHI to operate, manage, and improve our business/organization.
Examples include: quality assurance, training, audits, compliance, licensing, and administrative activities.
To Provide Information on Health-Related Programs or Products
We may use your PHI to provide you with information on alternative medical treatments and programs or about health-related products and services, subject to limits imposed by law.
Reminders
We may use and share your PHI to send you reminders about your care, such as appointment reminders with providers who provide medical care to you, or reminders related to medicines prescribed for you.
Communications to You
We may use and share your PHI to send you communications about treatment, payment, or health care operations using telephone numbers or email addresses you provide to us.
Other Uses and Disclosures Permitted or Required by Law
We may also use or disclose PHI for purposes such as:
As required by federal or state law
Public health and safety activities
Reporting abuse, neglect, or domestic violence
Health oversight activities (audits, investigations, licensure)
Judicial or administrative proceedings
Law enforcement purposes
Preventing a serious threat to health or safety
Workers’ compensation claims
Coroners, medical examiners, and funeral directors
Organ and tissue donation
Specialized government functions
Correctional institutions or lawful custody
Individuals involved in your care or payment for care (unless you object)
Business associates performing services on our behalf (under HIPAA‑compliant agreements)
Through video and streaming technology (where secure and appropriate)
To Health Information Exchanges (if applicable)
For Research Purposes (when meeting federal privacy law requirements)
Uses and Disclosures Requiring Your Written Authorization
We will not use or disclose your PHI without your written authorization for:
Marketing purposes not permitted by HIPAA
Sale of your PHI
Most uses of psychotherapy notes
You may revoke an authorization at any time in writing, except where we have already relied on it.
Specially Protected Information
Certain information may have additional protections under federal or Texas law, including:
Mental health records
Substance use disorder treatment records (42 CFR Part 2)
HIV/AIDS-related information
Genetic information
Information involving minors
When applicable, we follow the most protective law.
Your Rights
You have the right to:
Request a copy of your medical and billing records
Request to amend/make corrections to your records
Request confidential communications of information
Request restrictions on certain uses or disclosures of your PHI
Request an accounting of certain disclosures of your PHI
Receive a paper copy of this Notice at any time
Requests must be submitted in writing to the contact information below.
Exercising Your Rights or Filing a Complaint
Please reach out to 1st Place Care LLC at:
Email: support@1stplacecare.com
Website: www.1stplacecare.com
You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
Changes to This Notice
We may change this Notice at any time. The revised Notice will apply to all PHI we maintain and will be posted on our website and made available upon request.